Privacy policy
Last Updated: September 1, 2026
At GrillNook, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing from our online store. This Privacy Policy explains how we collect, use, share, and protect your information.
Information We Collect
We may collect information that you provide directly to us, including:
- Personal Information: Your name, billing address, shipping address, email address, and phone number.
- Order Information: Products purchased, order details, order history, and customer service communications.
- Device & Usage Information: IP address, browser type, device information, operating system, referring URLs, pages viewed, and information about how you interact with our website.
How We Use Your Information
We may use the information we collect to:
- Process, fulfill, and deliver your orders.
- Send order confirmations, shipping updates, and tracking information.
- Respond to customer service requests and provide support.
- Improve our website, products, services, and customer experience.
- Detect and prevent fraud, unauthorized transactions, and security issues.
- Comply with applicable laws and enforce our store policies.
Payment Information
Payments made through our store are processed through secure third-party payment processors and payment services available at checkout.
GrillNook does not intentionally store your full payment card number or CVV security code on our own systems. Payment information is handled by the applicable payment processor according to its security and privacy practices.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to provide essential website functionality, understand website usage, and improve the shopping experience.
These may include:
- Essential Cookies: Used for important functions such as shopping cart and checkout functionality.
- Analytics Cookies: Used to understand website traffic and how visitors interact with our website.
- Advertising or Tracking Technologies: Where applicable, third-party services may use cookies or similar technologies for advertising, analytics, or measurement purposes.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website or checkout functionality.
How We Share Your Information
We may share personal information with trusted service providers when necessary to operate our business and fulfill your orders.
These may include:
- Shipping and delivery providers: To deliver your orders.
- Payment processors: To securely process payments and transactions.
- E-commerce and website service providers: To operate, maintain, and support our online store.
- Analytics or advertising service providers: Where applicable, to help us understand website activity, measure advertising performance, or provide relevant advertising.
- Legal or regulatory authorities: When disclosure is required by applicable law or necessary to protect our legal rights.
We do not sell your personal information for monetary compensation.
For information about your California privacy rights and how to opt out of certain sharing activities, please review our Do Not Sell or Share My Personal Information notice.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
Your Privacy Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information, including:
- Access: Request access to personal information we hold about you.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of personal information, subject to applicable legal requirements and exceptions.
- Marketing Opt-Out: Unsubscribe from promotional emails by using the unsubscribe link included in those emails or by contacting us.
- California Privacy Rights: California residents may have additional rights under applicable California privacy laws.
For California privacy rights and opt-out requests, please review our Do Not Sell or Share My Personal Information notice.
Third-Party Websites and Services
Our website may contain links to third-party websites or services that are not operated by GrillNook.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party services you access.
Children's Privacy
Our website is not directed toward children, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete the information as required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal requirements.
Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
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Business Name: GrillNook
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Business Email: info.grillnook@gmail.com
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Phone: +1 (307) 466-6604
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Business Hours: MondayβFriday, 9:00 AMβ5:00 PM (Pacific Time).Closed on weekends and public holidays.
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Business Address: 9777 Wilshire Blvd Ste 400, Beverly Hills, CA 90212, United States